Track Your Order

Thank you for shopping with Jaroud.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number in that email to check the latest delivery status of your package.

How to Track Your Order

To check your order status, please prepare the following information:

Your order number
The email address used at checkout
Your tracking number, if it has already been provided

If your tracking number is available, you can enter it on the carrier’s tracking page to view the latest shipping updates.

When Will My Tracking Update?

Tracking information may take some time to appear after your package has been handed over to the carrier.

In most cases, tracking updates within 24–72 hours after shipment. If your tracking link does not update immediately, please check again later.

Shipping Time

We offer the following shipping options:

Standard Shipping: $9.99
Estimated delivery time: 7–12 business days

Free Standard Shipping:
Available on orders over $69

Express Shipping: $19.99
Estimated delivery time: 5–7 business days

Please note that delivery times are estimates and may be affected by weekends, holidays, weather, carrier delays, or high order volume.

Need Help With Your Order?

If you cannot find your tracking email, your tracking has not updated for several days, or you need help checking your order status, please contact us at:

support@jaroud.com

To help us assist you faster, please include:

Your order number
The email address used at checkout
A brief description of your question

Important Notes

Please make sure your shipping address is complete and accurate when placing your order.

Jaroud is not responsible for delays or failed delivery caused by incorrect or incomplete addresses provided by the customer.

If your package is marked as delivered but you cannot find it, please check your mailbox, front door, parcel locker, building office, neighbors, or local carrier office first. If you still need help, contact us and we will do our best to assist you.